Return and Refund Policy

Last updated: July 24, 2024

Thank you for shopping at American Plastics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

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Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company

    Cap Snap Lanka (Pvt) Ltd, NO.273, Level - 06, R.A. De Mel Mawatha, Colombo 03, Sri Lanka.

  • Goods

    The items offered for sale on the Service.

  • Orders

    A request by You to purchase Goods from Us.

  • Website

    american plastics, accessible from www.americanplastics.lk

Your Order Cancellation Rights

✓

You are entitled to cancel Your Order within 7 days without giving any reason.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

How to Cancel:

You must inform Us of your decision by means of a clear statement:

Refund Timeline

1

Within 14 days from when we receive returned Goods

2

Same payment method as original order

3

No fees for reimbursement

Conditions for Returns

Eligibility Requirements:

  • ✓ Goods purchased in the last 7 days
  • ✓ Goods in original packaging

Non-Returnable Items:

✗
Customized Goods

Made to Your specifications or personalized

✗
Perishable Goods

That deteriorate rapidly or are expired

✗
Hygiene Products

Unsealed after delivery for health protection

✗
Mixed Items

Inseparably mixed with other items after delivery

Note: Only regular priced Goods may be refunded. Goods on sale cannot be refunded unless required by applicable law.

Returning Goods

!

You are responsible for the cost and risk of returning the Goods to Us.

Return Address:

NO.273, Level - 06, R.A. De Mel Mawatha, Colombo 03, Sri Lanka

Recommendation: Use an insured and trackable mail service. We cannot issue refunds without receipt of Goods or proof of return delivery.

Gift Returns

🎁

Marked as Gift

You'll receive a gift credit for the value of your return once we receive the product.

↩️

Not Marked as Gift

We will send the refund to the original gift giver if they had the order shipped to themselves.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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