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Return and Refund Policy
Last updated: July 24, 2024
Thank you for shopping at American Plastics.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
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Return Window
Standard Returns: Items may be exchanged or returned for a complete refund within 30 days of delivery.
Eligibility for Returns
Requirements:
- ✓ Items must be in resalable condition, unused, and in their original packaging
- ✓ If the return is due to a color change or item change by the customer, 50% of the product value must be claim by the customer
Non-Returnable Items:
Final sale or clearance products
Items that show signs of use or damage
Return Shipping
Our Error
We cover return shipping for damaged, defective, or incorrect items
Customer Responsibility
Customer pays return shipping for all other returns
Refund Process
Processed within 7-10 business days after we receive returned item
Original payment method will be credited
Store credit issued if original payment method is unavailable
Exchanges
Exchange Policy:
- ✓ Exchange items for different colors, sizes, or similar products within 30 days of delivery
- ✓ Based on stock availability
- ✓ Refund processed if exchange item is not in stock
How to Initiate a Return
Contact our support team to initiate a return
Phone
Please provide: For returns, contact us on WhatsApp within 24 hours with your order number, reason, and image proof.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us: